If there is an issue with the order received, please contact our Customer Support team and we will work with you to determine an appropriate solution. Please reach out to our team at email@example.com to resolve the issue within 48 from delivery drop-off.
I Miss My Food is not responsible for the quality, portion size, or food not meeting your standards and expectations, or any other issues directly related to the Restaurant ordered from. We do our best to perform due diligence and monitoring the quality of each individual vendor by listening to our customer’s positive and negative reviews of each vendor on our site. We add and take down vendors based on the feedback we receive. I Miss MY Food doesn’t manufacture, produce, prepare or package the food itself. The orders go directly to the vendor, and they ship their product to the customer using reputable shipping companies. If the restaurant agree to a refund, I Miss MY Food will automatically honor their decision for refunding and provide the funds back to the customer. Final decision to honor a refund will be at the discretion of the restaurant.
1. Shipping costs are non-refundable.
2. Electronic Gift Cards are non-refundable
3. Refunds may take at least one week to process.
4. To be considered for a refund, I Miss MY Food must receive a request for refund no longer than Twenty Four (24) hours after receiving the items from the shipping company. Food is perishable and will not be the responsibility of I Miss MY Food to refund for spoiled food if left outside of a fridge, or uneaten for too long. In all cases, refunds will be made ONLY to the credit card / PayPal used for the original purchase. It may take up to 1 week billing for the refund credit to appear on your credit card.
I Miss MY Food may provide store credit or a gift card in place of a refund.
I MISS MY FOOD IS NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE.
firstname.lastname@example.org with any inquiries or issues regarding your order. We’d happy to connect with you, and work to find a solution